Question1Replies455Views MGR007 Member since 2008 54 posts Incessant Technologies Posted: 4 years agoLast activity: 4 years 4 months ago Closed Team Profile ManagementHi, In V5.5 we had a OOB feature called Operator Profile management where Manager can update there team profile (like skills, Availability and so on). We upgraded to 7.9 with CSi FW 7.1.4. Now i have to enable this feature in CPMInteractionPortal, i dont see any such Plugin tool available ? Can any one guide me how to get this added in to CPMInteractionPortal ? Message was edited by: Vidyaranjan Av | Included Category Low-Code App Development Upgrades ×Close popoverFacebookTwitterLinkedinEmail Copy Link Copied! Moderation Team has archived post This thread is closed to future replies. Content and links will no longer be updated. If you have the same/similar Question, please write a new Question. Posted: 4 years agoMariaG55 PEGA replied to MGR007User can indicate this information by opening the Operator ID rule and updating the Work tab. Is this what you are referring to?I am unaware of any wizard or tool that allows manager to do this from the portal. It needs to be done in Designer Studio.