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Ravindra Mandya Girigowda (MGR007)
Coforge Tech
Pega Lead System Architect
Coforge Tech
US
MGR007 Member since 2008 55 posts
Coforge Tech
Posted: April 11, 2016
Last activity: April 27, 2016
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Team Profile Management

Hi, In V5.5 we had a OOB feature called Operator Profile management where Manager can update there team profile (like skills, Availability and so on).

We upgraded to 7.9 with CSi FW 7.1.4. Now i have to enable this feature in CPMInteractionPortal, i dont see any such Plugin tool available ?

Can any one guide me how to get this added in to CPMInteractionPortal ? 

Message was edited by: Vidyaranjan Av | Included Category

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