AbikashKumarS Member since 2014 14 posts
Posted: 2 years ago
Last activity: 2 years 1 month ago

Technical difference between Manager portal and Worker portal

How case manager and case worker portals work so differently even though they looks so similar. My application uses both the portals. I had a requirement to put few new link in the left navigation pane. It should be common for both the portals . Strangely some work fine in both the portals while some work fine in one but not in the other.

The most strange behaviour I saw on case worker portal was that, on click of a link in navigation pane I opened a harness. Within harness there was a section which has a link to open a modal window. In worker portal the modal was not popping up. Instead showing the busy indicator. But in manager portal same link was working perfectly fine.

I noticed in manager portal, each link in the navigation is creating a new thread when clickef but in worker portal only a single thread exists and get overriden on subsequent clicks.

***Edited by Moderator Marissa to update platform capability tags****

User Interface
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