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Anoop R (AnoopR10)
Cognizant

Cognizant
IN
AnoopR10 Member since 2015 4 posts
Cognizant
Posted: December 1, 2020
Last activity: December 3, 2020

Temporary case saved if the user leave the browser open

I am facing an issue with temporary cases. The users sometimes start creating a temporary case and leave the browser without submitting it. But later we find out that the case is saved to the DB and generated a case ID too. This issue is inconsistent and hard to replicate. Have anyone faced this kind of issue? Any help appreciated.
Pega Platform Case Management Consumer Services Lead System Architect