I am having a problem with temporary cases
When refreshing a page while working with a temporary case instead of the pyTempWorkObjectErrorMessage section I get the error "Class <blank> does not exist"
The tracer shows the problem in step 28 of doUIAction activation, no more fail
Traces show this:
In a normal situation in "douiAction", the parameter "action" is set to "display" and opens Harness with section "pyTempWorkObjectErrorMessage"
However, in this situation, it has the value "openworkbyHandle" and therefore tries to open the case through the "Work-.Open" activity
***Edited by Moderator: Pallavi to update platform capability tags***
As I can see in step 28 of doUIAction activity open assignment property set is being executed.For temporary cases pzInsKey or InsHandle wont be created it will be null .Due to which you were getting the class <blank> does not exist.
I can’t find the reason why the system passes parameters for opening the case, despite the fact that it is temporary:
It should pass parameters to open Harness