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 Aleksei Postnikov (AlekseiP)
TN

TN
RU
AlekseiP Member since 2018 23 posts
TN
Posted: July 3, 2020
Last activity: July 6, 2020
Posted: 3 Jul 2020 7:30 EDT
Last activity: 6 Jul 2020 5:48 EDT

Temporary Work Object Refresh Problem

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Hello

I am having a problem with temporary cases When refreshing a page while working with a temporary case instead of the pyTempWorkObjectErrorMessage section I get the error "Class <blank> does not exist" The tracer shows the problem in step 28 of doUIAction activation, no more fail Error: Class <blank> does not exist P.S. Traces show this: In a normal situation in "douiAction", the parameter "action" is set to "display" and opens Harness with section "pyTempWorkObjectErrorMessage" However, in this situation, it has the value "openworkbyHandle" and therefore tries to open the case through the "Work-.Open" activity

***Edited by Moderator: Pallavi to update platform capability tags***

Pega Platform 7.4 Case Management
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Posted: 11 months ago
Posted: 5 Jul 2020 9:46 EDT
Priyanka Boga (bogap)
PEGA
Senior Technical Solutions Engineer
Pegasystems Inc.
IN
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Hello ,

As I can see in step 28 of doUIAction activity open assignment property set is being executed.For temporary cases pzInsKey or InsHandle wont be created it will be null .Due to which you were getting the class <blank> does not exist.

 

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Posted: 11 months ago
Updated: 11 months ago
Posted: 6 Jul 2020 5:13 EDT
Updated: 6 Jul 2020 5:48 EDT
Aleksei Postnikov (AlekseiP)
TN

TN
RU
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Hello, I can’t find the reason why the system passes parameters for opening the case, despite the fact that it is temporary: action: "openworkbyHandle It should pass parameters to open Harness action: "display"

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