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cherj2 Member since 2017 1 post
PEGA
Posted: 2 years ago
Last activity: 2 years 5 months ago
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Text Analytics - Text Classification - Need to create model then update to see option to enable feedback

Version: 7.3.1

Issue:

The option "Do you want to add feedback?" only appears after model is updated not when it being created for the first time.

  • When you run the model creation wizard to create the model this option does not appear.
  • When you run the model again to update it, the option does appear.
  • This was replicated with the telecom_taxonomy and sample classification data for that taxonomy.

Related issue: No training records available in the Training data tab of the Email interface channel.

Text Analyzer settings:

Conversational Channels Decision Management
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