Giovanni Vigorelli (vigog)
Senior Solutions Consultant
Pegasystems Inc.
vigog Member since 2019 17 posts
Posted: October 7, 2019
Last activity: October 25, 2019
Posted: 7 Oct 2019 4:23 EDT
Last activity: 25 Oct 2019 0:55 EDT

Text extraction - language issue

Hi There,

I am defining an Entity extraction with a Ruta script. I defined my entity with support of ALL languages.

My rule detect a pattern like 12-1234-1234567-12. This work fine (in the test the entity is detected) only if in my test I add some words. If I just test the patter, the entity is not recognized.

As an example:

Test 1: "12-1234-1234567-12" -> entity not detected

Test 2: "Account 12-1234-1234567-12" -> entity detected

This Entity Extraction will be used in an email channel and users might just sent and email with the bank account without any word.

Let me know if it's clear or you need more information.

Cheers, Giovanni

***Edited by Moderator: Lochan to update platform capability tags***

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