Textarea character counter is counting new line as 1 character in stead of 2 characters. This textarea has a max limit of 4000 characters. Because a new line takes 1 character, it allows more than 4000 characters to be entered.
When the case is saved the optimised column which holds the 4000 characters truncates additional characters. I face this issue in Pega 7.4.0 version. Please let me know if anyone have any solution.