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Infosys Ltd
Posted: September 5, 2017
Last activity: September 13, 2017
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Is there any custom routing for the approval reject stage ?
I have found out there is a predefined step for Approve/Reject ,I have doubt that is there a way to route to a specific user using decision table by custom routing while using Approve/Reject step.
If you use the Single level approval flow type, you are not able to use a decision table to perform custom routing. However, you should be able to "cheat" the system by using cascading approval flow type with approval based on Authority matrix. But honestly, this is going to be more work than is necessary. If I were to simply perform custom routing for single level approval, I would have just built my own flow instead of using the Approve/Reject shape.