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 ALVIN JAISON (AlvinJasion)
Infosys Ltd
Senior Associate Consultant
Infosys Ltd
IN
AlvinJasion Member since 2016 9 posts
Infosys Ltd
Posted: September 5, 2017
Last activity: September 13, 2017
Posted: 5 Sep 2017 9:14 EDT
Last activity: 13 Sep 2017 6:56 EDT
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Is there any custom routing for the approval reject stage ?

I have found out there is a predefined step for Approve/Reject ,I have doubt that is there a way to route to a specific user using decision table by custom routing while using Approve/Reject step.

Pega Academy
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Accepted Solution

Posted: 3 years ago
Posted: 10 Sep 2017 22:45 EDT
Teng Hao Chua (chuat)
PEGA
Global Tech Enablement, Senior Instructor
Pegasystems Inc.
SG

If you use the Single level approval flow type, you are not able to use a decision table to perform custom routing. However, you should be able to "cheat" the system by using cascading approval flow type with approval based on Authority matrix. But honestly, this is going to be more work than is necessary. If I were to simply perform custom routing for single level approval, I would have just built my own flow instead of using the Approve/Reject shape.
Posted: 3 years ago
Posted: 11 Sep 2017 8:14 EDT
ALVIN JAISON (AlvinJasion)
Infosys Ltd
Senior Associate Consultant
Infosys Ltd
IN

Hi,


Your answer is right but my requirement is to do in predefined step provided in  pega tool.I have configured the Approve/Reject cascading approval flow type based on Authority matrix. But it is required to give some values in "pagelist property" and "approver property". I have given the values for the decision table for matrix.


Thanks & Regards,


Alvin Jaison.