Question4Replies153Views Premkumar.Katapalli Member since 2014 5 posts Capgemini Posted: 4 years agoLast activity: 4 years 6 months ago Closed Solved Is there any Hot Fix for Delegating SLA ?Hi Team,I have a requirement of delegating the SLA rules to the business user for configuration. I don't find any option on the Actions menu of SLA rule.Is there any Hot Fix available for this issue. If yes plesae help me with the number and resource where i can get the HFix.Looking forward for your help and reposnses.PRPC Version : 7.1.8.Regards,PremMessage was edited by: Marissa Rogers - added category Case Management ×Close popoverFacebookTwitterLinkedinEmail Copy Link Copied! Moderation Team has archived post This thread is closed to future replies. Content and links will no longer be updated. If you have the same/similar Question, please write a new Question. Posted: 4 years agoKevinZheng_GCS PEGA replied to Premkumar.Katapallicheck this link: https://pdn.pega.com/support-articles/unable-delegate-sla-rules contact GCS for the relevant hotfixes. Posted: 4 years agoPremkumar.Katapalli Capgemini replied to KevinZheng_GCSHi Kevin,I have gone through the article and tried to search the HFix-26307 in GCS and found none.Regards,Prem Accepted Solution Posted: 4 years agoKevinZheng_GCS PEGA replied to Premkumar.Katapalliyou have to create a SR to have GCS deliver that to you. Posted: 4 years agoLochanaDurgadavijayakumar replied to Premkumar.KatapalliHi Prem,Please let us know the SR number if you end up opening one.Thanks!