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Capgemini
Posted: April 12, 2016
Last activity: April 13, 2016
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Is there any Hot Fix for Delegating SLA ?
Hi Team,
I have a requirement of delegating the SLA rules to the business user for configuration. I don't find any option on the Actions menu of SLA rule.
Is there any Hot Fix available for this issue. If yes plesae help me with the number and resource where i can get the HFix.
Looking forward for your help and reposnses.
PRPC Version : 7.1.8.
Regards,
Prem
Message was edited by: Marissa Rogers - added category
check this link: https://pdn.pega.com/support-articles/unable-delegate-sla-rules contact GCS for the relevant hotfixes.