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baded Member since 2011 9 posts
PEGA
Posted: July 11, 2018
Last activity: July 23, 2018
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Is there any method or function to obtain the stage names of a case type?

Is there any method or function to obtain the stage names of a case type? I have run into a situation in Sales Automation where stage names for opportunity case type were hard coded in the lead conversion functionality. As a result things broke when we changed the case stages of the Opportunity Case Type as per our requirements.

If there is a method or function that can return me all of the stage names of a case type, then I can use that to obtain my case type's first stage and can remove the hard-coding.

***Edited by Moderator Marissa to update platform capability tags***

Case Management
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