Question

3
Replies
2277
Views
Close popover
Reddy Sekhar Reddy Deva (SekharReddy)
HCL

HCL
IN
SekharReddy Member since 2014 2 posts
HCL
Posted: August 7, 2017
Last activity: November 27, 2018
Closed
Solved

Is there any OOTB rule to Cancel a case eventhough its resolved

Hi All,

We have to cancel the cases , even though those are resolved. for this do we have any OOTB rule, if yes please tell me.

***Updated by moderator: Lochan to add Categories***

**Moderation Team has archived post**

This post has been archived for educational purposes. Contents and links will no longer be updated. If you have the same/similar question, please write a new post.

Case Management
Moderation Team has archived post,
Close popover This thread is closed to future replies. Content and links will no longer be updated. If you have the same/similar Question, please write a new Question.