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Ismar Iljazovic (Ismarilly)
Accenture

Accenture
CH
Ismarilly Member since 2015 6 posts
Accenture
Posted: April 28, 2017
Last activity: May 8, 2017
Posted: 28 Apr 2017 4:14 EDT
Last activity: 8 May 2017 8:29 EDT
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Is there an OOTB action that allows accessing external web applications from Pega via a link?

A button in a section needs to open a new browser tab/window with a predefined link for an external application. The "policy number" of the current case needs to be inserted into the URL so that the policy currently being viewed in Pega is opened in the external system.

Does Pega have OOTB functionality to do this?

I do have an example from a previous application (see screenshot) that uses an action set with a "Run script" action. This is the script:

function OpenInP2000(P2000URL, PolicyID, Mode){ 
 if(Mode == "Policy") Mode = "";
  window.open(P2000URL + PolicyID + "/" + Mode);
}

In the interest of improved maintainability for the customer, I wonder if Pega offers something like this that wouldn't require the use of a script.

Thanks!

***Moderator Edit: Vidyaranjan | Updated Categories***

Case Management User Experience
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