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SKUMAR28 Member since 2012 14 posts
TCS
Posted: 7 months ago
Last activity: 7 months 2 weeks ago

Is there a Way to identify duplicate file attachments in a case and delete all the duplicates

Hello,

Requirement is to delete the duplicate attachments from a case.

It should not be based on the filename but also the content should be same.

 

***Edited by Moderator Marissa to update platform capability tags****

Case Management
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