Question
TMG Health Inc
US
Last activity: 25 Sep 2018 2:22 EDT
Is there a way to recover corrupted assignments
If we have any corrupted assignments due to locking or environment issues , for example below error is seen after opening an assignment from a workbasket, how to recover this assignment.
Also a generic question- what is the best or suggested way to recover corrupted assignments, below happens in production, what should we do?
Error Error during acquireLock bean method call: code: <none> SQLState: See nested exception; nested exception is: java.lang.RuntimeException: Problem during method invocation (setSessionContext) Message: <none>
Contact your system administrator to have this assignment deleted.
Pegasystems Inc.
IN
Hi Sravanth,
Below PDN articles have steps to repair an assignment and root caused for repair assignment error in a standard manner, Please refer this for your information:
Hi Sravanth,
Below PDN articles have steps to repair an assignment and root caused for repair assignment error in a standard manner, Please refer this for your information:
https://community.pega.com/knowledgebase/articles/how-fix-assignments-are-deleted-or-do-not-match-work-objects
https://community.pega.com/video-library/support-guide-how-repair-broken-assignments
Pegasystems Inc.
IN
Additionally, You can check the below links for the issue encountered when abnormal assignment locking issues :
Additionally, You can check the below links for the issue encountered when abnormal assignment locking issues :
https://community.pega.com/knowledgebase/articles/troubleshooting-error-flow-not-task-incorrect-use-writenow-parameter-obj
https://community.pega.com/knowledgebase/articles/troubleshooting-error-flow-not-task-and-service-level-goals-past
incessant
IN