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Arijit Bose (ArijitBose)
Mphasis
Project Lead - Systems
Mphasis
US
ArijitBose Member since 2010 13 posts
Mphasis
Posted: October 13, 2015
Last activity: December 3, 2015
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Thread Dump Starts for reportProcessHandles - What Does This LOG Entry Imply?

Hi,

In our PEGARules.LOG, we are seeing a random entry stating with the one mentioned in subject line, numerous times and not sure what exactly the source is (A detailed LOG is attached along with). Please note that we have numerous CTI Link Engines in our application and some of these name are mentioned in LOG entries such as

Thread id 145389:CTI-CISCO_XXXXX-ACD-SocketHandler ***

XXXXX Representing the CTI Link Engine Name.

Is there a settings change required for eliminating these entries as otherwise these are taking up huge disk space. We are using PPRC 7.1.8 with PegaCALL 7.1.3.1 for our application.

Thanks.

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