Question

5
Replies
339
Views
Sunil Cheruvu (SunilC)
Verizon
Sunil Cheruvu
Verizon
IN
SunilC Member since 2018 3 posts
Verizon
Posted: June 7, 2019
Last activity: September 24, 2019
Posted: 7 Jun 2019 8:31 EDT
Last activity: 24 Sep 2019 15:28 EDT
Closed
Solved

Thread name on PDF attachment preview.

When a PDF is uploaded as an attachment to a case, a preview of the pdf can be seen when we click on the pdf link.

However, in the preview, the PDF tab thread name shows up on the preview. PFA the screen shot of the issue.

Is this a known issue? Any resolutions available?

We use Pega 8.1.3.

***Edited by Moderator: Lochan to update platform capability tags***

***Edited by Moderator Marissa to update SR Details***

Case Management User Experience Support Case Created
Moderation Team has archived post, This thread is closed to future replies. Content and links will no longer be updated. If you have the same/similar Question, please write a new Question.