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Premkumar Ganesan (PremkumarG)
cognizant

cognizant
NL
PremkumarG Member since 2013 20 posts
cognizant
Posted: May 9, 2018
Last activity: May 9, 2018
Posted: 9 May 2018 3:01 EDT
Last activity: 9 May 2018 8:39 EDT
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Thread not switching on clicking new tabs

Hi All,

We are upgrading our environment from 7.2.1 to 7.3.0

Issue:

In my user portal customer 360, we have 3 tabs.

When I click the second tab and then i go to 3rd tab, thread switch is not happening.

This leads to cannot render section error. I found the issue is only because thread switch is not happening.

Attached screenshots

1) 7.3.0 environment issue

2) 7.2.1 no issue

3) Alert message on tracer

Its urgent. can someone share your views on it

I

User Experience System Administration Upgrades
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