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cognizant
Posted: May 9, 2018
Last activity: May 9, 2018
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Thread not switching on clicking new tabs
Hi All,
We are upgrading our environment from 7.2.1 to 7.3.0
Issue:
In my user portal customer 360, we have 3 tabs.
When I click the second tab and then i go to 3rd tab, thread switch is not happening.
This leads to cannot render section error. I found the issue is only because thread switch is not happening.
Attached screenshots
1) 7.3.0 environment issue
2) 7.2.1 no issue
3) Alert message on tracer
Its urgent. can someone share your views on it
I
Hi PremKumar,
According the alert message observed in the tracer, it is related to unexpected properties in HTTP request.
Please refer to the PDN articles below which explains why is that alert generated with root cause:
https://pdn.pega.com/understanding-secu0001-alert-unexpected-properties-received-http-request
https://pdn.pega.com/community/product-support/question/secu0001-alert-unexpected-properties-received-http-request-0
In your case it is Declare_pyDisplay.pyDCDisplayStae.pyActiveDocumentType Parameter that might be causing the issue as mentioned above.