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channa sushmitha (channasushmitha)
cognizant technology solutions

cognizant technology solutions
IN
channasushmitha Member since 2016 1 post
cognizant technology solutions
Posted: December 14, 2020
Last activity: December 14, 2020

Time out exception while invoking robot automation in post processing activity in flow action

We are trying to invoke robot automation in a post processing activity in flow action, where we are getting below error message, if response from robot takes more than 60secs.

 

Unable to execute robotic automation from this screen.  The automation service did not respond within the expected time.  You have the option of either quitting or continuing your work flow

 

We have a created DSS  TimeoutIntervalForRobotCommandToBeCompleted and value set to 20000. This didn't help. Is there any other approach to increase the timeout option in pega side.

Pega Platform 7.3.1 Robotic Process Automation Healthcare and Life Sciences Senior System Architect