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MichellySoares Member since 2018 3 posts
Greenfield Technology
Posted: August 6, 2020
Last activity: August 7, 2020

Time-out pop-up in different browsers

Hi Team,

in our project we have noticed that the time-out pop-up is displayed correctly for the browsers:

- Google Chrome and Microsoft Edge For the browsers:

- Safari and Firefox, this pop-up is not displaying as usua.(normally for Apple users; the pop-up appears but there is no button "ok" o click on it).

We have used as source to research, it seems that everything is configured according to the articles:

https://community.pega.com/knowledgebase/articles/security/authentication-time-out

https://community.pega.com/sites/default/files/help_v721/procomhelpmain.htm#data-/data-admin-/data-admin-operator-/data-admin-operator-accessgroup/settings.htm

https://community.pega.com/knowledgebase/articles/system-administration/84/specifying-lock-time-out

Could you please, to give us more instructions how to proceed and handle this problem?

 

Best regards

***Edited by Moderator: Pallavi to move from Pega Academy to Product, update platform capability tags***  

 

 

 

Pega Platform User Interface Senior System Architect
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