Question

3
Replies
500
Views
Close popover
Ajith kumar B (AjithkumarB2277)
Estes Express Lines Inc

Estes Express Lines Inc
IN
AjithkumarB2277 Member since 2018 1 post
Estes Express Lines Inc
Posted: January 17, 2020
Last activity: January 21, 2020
Closed

Timeout on the monitor Service package requestor pool

We are getting the below timeout exception in the logs in the prga rules log.

2020-01-16 14:57:10,544 [ default task-10] [ STANDARD] [ ] [ CityDisp:02.01.01] (ProcessItems._baseclass.Action) ERROR pegaprdappr13.estes.us.dom|127.0.0.1|Rest|offlinehttp|DataSync|pzsynchronizationservice|A6QTZOYVESRJX9VQLFCYSM3TO40UZX3W5 - Exception while committing the page to databasecom.pega.pegarules.pub.database.LockGoneException: Database-LockFailure-LockLost ESTES-OPS-CITYDISP-WORK S-11223096

From: (unknown)

2020-01-16 14:58:46,582 [ PegaRULES-Batch-1] [ STANDARD] [ ] [ PegaAESRemote:07.31] ( internal.mgmt.Executable) ERROR - Execution denied for class: PegaAESRemote-Interface-ElasticSearchStatus (activity: PushElasticSearchStatus)

2020-01-16 15:09:09,041 [ default task-12] [ STANDARD] [ ] [ ] ( internal.mgmt.RequestorPool) ERROR pegaprdappr13.estes.us.dom|127.0.0.1 - Timed out borrowing service requestor from requestor pool for service package: monitor

2020-01-16 15:09:09,042 [ default task-12] [ STANDARD] [ ] [ ] ( services.http.HTTPService) ERROR pegaprdappr13.estes.us.dom|127.0.0.1 - Resource not found

com.pega.pegarules.pub.PRException: Timed out borrowing service requestor from requestor pool for service package: monitor

at com.pega.pegarules.session.internal.mgmt.RequestorPool.borrowRequestor(RequestorPool.java:492) ~[prprivate.jar:?]

at com.pega.pegarules.session.internal.mgmt.RequestorPoolManager.borrowRequestor(RequestorPoolManager.java:139) ~[prprivate.jar:?]

at com.pega.pegarules.integration.engine.internal.services.http.HTTPService.invoke(HTTPService.java:270) ~[printegrint.jar:?]

at com.pega.pegarules.session.internal.engineinterface.etier.impl.EngineImpl._invokeEngine_privact(EngineImpl.java:331) ~[prprivate.jar:?]

at com.pega.pegarules.session.internal.engineinterface.etier.impl.EngineImpl.invokeEngine(EngineImpl.java:274) ~[prprivate.jar:?]

Caused by: java.util.NoSuchElementException: Timeout waiting for idle object

at com.pega.apache.commons.pool.impl.GenericObjectPool.borrowObject(GenericObjectPool.java:751) ~[prcommons-pr54-1.0.4.jar:?]

at com.pega.pegarules.session.internal.mgmt.RequestorPool.borrowRequestor(RequestorPool.java:479) ~[prprivate.jar:?]

Attaching the requestor pool configuration screen print.

***Edited by Moderator Marissa to update platform capability tags****

Pega Platform System Administration
Moderation Team has archived post,
Close popover This thread is closed to future replies. Content and links will no longer be updated. If you have the same/similar Question, please write a new Question.