Question 6 Replies 1642 Views × Close popover Sethu Sankar (SethuS88) Manheim CLSA Manheim US View Profile Send Message SethuS88 Member since 2015 22 posts Manheim Posted: May 11, 2016 Last activity: November 28, 2016 Posted: 11 May 2016 0:52 EDT Last activity: 28 Nov 2016 7:38 EST Closed Trace open service not working Trace opening a service rule doesn't trace anything. However the tracer works good from the designer studio. Has anyone come across this? Message was edited by: Lochan to add Category System Administration × Close popover Facebook Twitter Linkedin Email Copy Link Copied! Moderation Team has archived post, learn more × Close popover This thread is closed to future replies. Content and links will no longer be updated. If you have the same/similar Question, please write a new Question. Posted: 4 years ago Posted: 11 May 2016 1:15 EDT × Close popover Harish Gunneri (Harish_GCS) PEGA Senior Software Solutions Engineer Pegasystems Inc. US View Profile Send Message Harish_GCS PEGA replied to SethuS88 Hi Sethu, Which version of PRPC ? Is the Trace Open wasn't working for all Service rule types (Service File, Email etc ?) or a specific rule type ? Posted: 4 years ago Posted: 11 May 2016 6:17 EDT × Close popover Santanu Bhattacherjee (Santanu) PEGA Manager CRM - Field Service Pegasystems Inc. IN View Profile Send Message Santanu PEGA replied to Harish_GCS Hi Sethu, Added with what Harish has requested. I would also like to know the test case ? I mean how you are trying to trace the rule . Is it when you are trying to run it in a application or is it when you are running it in standalone way ? Posted: 4 years ago Posted: 11 May 2016 7:00 EDT × Close popover Matthew Morency (morem) PEGA Principal Platform Security Engineer Pegasystems Inc. US View Profile Send Message morem PEGA replied to Santanu Do you have services selected in your tracer settings? Posted: 4 years ago Posted: 28 Nov 2016 6:58 EST × Close popover Ankan Chatterjee (AnkanC64) Infosys Lead Consultant - Process & Domain Consulting Infosys AU View Profile Send Message AnkanC64 Infosys replied to SethuS88 Hi, I am facing similar issue in PRPC 7.2 whn trying to invoke SOAP service from SOAP UI, tracer is not working for the service rule. Can anyone suggest why it is not working? Thanks, Ankan Posted: 4 years ago Posted: 28 Nov 2016 7:30 EST × Close popover Manikumar Jaldu (Manikumarj) Coforge DPA Technical Lead Coforge DPA AU View Profile Send Message Manikumarj Coforge DPA replied to SethuS88 Hi, Are you using any load balancer url to trigger the call or direct url. if its direct url check tracer settings and enable all the rules and rulesets(just to make sure we are on right path). If you are hitting load balancer URL then change the URL to specific node and please trace. Thanks, Manikumar Posted: 4 years ago Posted: 28 Nov 2016 7:38 EST × Close popover Veera Gangababu Gollapalli (Gangababu) PEGA Principal Technical Solutions Engineer PEG IN View Profile Send Message Gangababu PEGA replied to SethuS88 Hi, Enable Services , Stream Rules, Parse rules and SOAP Messages in Event Types To Trace and open trace option from Service-SOAP rule.