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 Kiran V (kiran.v@intel)
Intel

Intel
IN
kiran.v@intel Member since 2017 19 posts
Intel
Posted: June 25, 2020
Last activity: June 25, 2020
Posted: 25 Jun 2020 12:55 EDT
Last activity: 25 Jun 2020 13:08 EDT
Closed

Trace Service Email

Hi, 

We are not seeing the option to TRACE service email in our production environment. However we see it in our Non-Prod environments.  Is it because production levels are high in production environment ?  Operator has SysOpsAdministrator role in higher and lower environments. 

 

Thanks and Regards Kiran

 

***Edited by Moderator Kayla to update Content Type from Discussion to Question***

Pega Platform 8.1.3 System Administration
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Posted: 1 year ago
Updated: 1 year ago
Posted: 25 Jun 2020 13:07 EDT
Updated: 25 Jun 2020 13:08 EDT
Marc Lasserre (MarcLasserre_GCS)
PEGA
Principal Software Solutions Engineer
Pegasystems Inc.
FR

Hello, 

Yes that sounds like prod level configuration. Tracing in Production remains quite rare do you really want to trace? Don't you have sufficient info on your logs?

We'd prefer it if you saw us at our best.

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