Question

9
Replies
852
Views
Close popover
Arunkumar Velmurugan (A___K)
Accenture
Application Development Specialist
Accenture
NL
A___K Member since 2018 20 posts
Accenture
Posted: May 20, 2019
Last activity: August 1, 2019
Closed

Trace SLA Escalation Activity?

Hi All,

I want to Trace my SLA Escalation Activity.

Could you please share me the step by step process?

Regards,

AK

***Edited by Moderator Marissa to update platform capability tags****

Case Management
Moderation Team has archived post