Question3Replies68Views Sridhar_Rathod Member since 2016 1 post Carlson Holdings, Inc. Posted: June 19, 2020Last activity: June 24, 2020 Solved Tracer not working for email listeners in Production environmentHello, Tracer is not working for email listeners in the Production environment, When tried to trace from Admin studio. Thanks in advance.***Edited by Moderator: Pallavi to change content type from Discussion to Question*** Pega Platform 8.2.5 Consumer Services ×Close popoverFacebookTwitterLinkedinEmail Copy Link Copied! Posted: 5 months agoUpdated: 5 months agoMarcLasserre_GCS PEGA replied to Sridhar_RathodHello, Can you trace it from the method rule instead. Posted: 5 months agoUpdated: 5 months agoSridhar_Rathod Carlson Holdings, Inc. replied to MarcLasserre_GCSHi MarcLasserre_GCS, Option for tracing using service method for email listeners is not available. Attaching screenshot for reference. Accepted Solution Posted: 5 months agoUpdated: 5 months agokanap2 PEGA replied to Sridhar_RathodCould you please check the value for "ServiceRuleWatchMaxProductionLevel" DSS in Production.If it's equal to 5 could you please change it to 5 and try. As Production level for Production would be 5.