Question3Replies72Views×Close popoverSridhar khetavath (Sridhar_Rathod) Tata Consultancy Services Limited System Engineer Tata Consultancy Services Limited IN View ProfileSend Message Sridhar_Rathod Member since 2016 1 post Tata Consultancy Services Limited Posted: June 19, 2020Last activity: June 24, 2020Posted: 19 Jun 2020 5:07 EDTLast activity: 24 Jun 2020 8:48 EDT Solved Tracer not working for email listeners in Production environmentHello, Tracer is not working for email listeners in the Production environment, When tried to trace from Admin studio. Thanks in advance.***Edited by Moderator: Pallavi to change content type from Discussion to Question*** Pega Platform 8.2.5 Consumer Services ×Close popoverFacebookTwitterLinkedinEmail Copy Link Copied! Posted: 8 months agoUpdated: 8 months agoPosted: 19 Jun 2020 5:31 EDTUpdated: 19 Jun 2020 8:56 EDT×Close popoverMarc Lasserre (MarcLasserre_GCS) PEGA Principal Software Solutions Engineer PEG FR View ProfileSend MessageMarcLasserre_GCS PEGA replied to Sridhar_RathodHello, Can you trace it from the method rule instead. Posted: 8 months agoUpdated: 8 months agoPosted: 19 Jun 2020 6:35 EDTUpdated: 19 Jun 2020 8:56 EDT×Close popoverSridhar khetavath (Sridhar_Rathod) Tata Consultancy Services Limited System Engineer Tata Consultancy Services Limited IN View ProfileSend MessageSridhar_Rathod Tata Consultancy Services Limited replied to MarcLasserre_GCSHi MarcLasserre_GCS, Option for tracing using service method for email listeners is not available. Attaching screenshot for reference. Accepted Solution Posted: 8 months agoUpdated: 8 months agoPosted: 21 Jun 2020 5:28 EDTUpdated: 24 Jun 2020 8:48 EDT×Close popoverPavan Kalyan Kanaparthi (kanap2) PEGA System Architect Pegasystems Inc. IN View ProfileSend Messagekanap2 PEGA replied to Sridhar_RathodCould you please check the value for "ServiceRuleWatchMaxProductionLevel" DSS in Production.If it's equal to 5 could you please change it to 5 and try. As Production level for Production would be 5.