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Rajarshi Dutta (RajarshiD)
Securities and Futures Commission
Pega Consultant
Securities and Futures Commission
HK
RajarshiD Member since 2015 4 posts
Securities and Futures Commission
Posted: January 19, 2021
Last activity: January 20, 2021

Tracer pages do not display properties

Tried to restart as per the below article but still the issue exists .

https://community.pega.com/support/support-articles/tracer-pages-do-not-display-properties

Steps:

1 Trigger an email Listener

2.Trace open the service email rule 

3.The rule gets traced but upon opening the Tracer pages, the properties do not display. A blank screen displays instead.

Note:Tracing the service email as i cannot trace the requestor of the Email listener from SMA  due to some config issue in SMA.

***Edited by Moderator: Pooja Gadige to add platform capability tag***
Pega Platform 7.2.2 Case Management Low-Code App Development Other Industry Senior System Architect