Question4Replies1040Views×Close popoverSaurabh Gupta (SaurabhG4406) Scotiabank Scotiabank CA View Profile SaurabhG4406 Member since 2016 10 posts Scotiabank Posted: October 11, 2017Last activity: October 12, 2017Posted: 11 Oct 2017 9:57 EDTLast activity: 12 Oct 2017 9:53 EDT Closed Solved tracing requestor from SMAI am trying to launch the tracer from SMA after selecting a browser requestor (see attachment)I am getting the following error. We are running PRPC 7.2 on JBoss 6.4. It seems to happen nly on Chrome and not IEStatusfailMessageThere has been an issue; please consult your system administratorOperator IDRequestor IDH89ABCC1C2F4B27E9863FA4BBD039D1C4TimestampWed Oct 11 09:55:00 EDT 2017Engine VersionPegaRULES 7.20 ML0 (coreAssemblyCached_72_868) DevOps Testing Applications Data Integration System Administration ×Close popoverFacebookTwitterLinkedinEmail Copy Link Copied! Moderation Team has archived post This thread is closed to future replies. Content and links will no longer be updated. If you have the same/similar Question, please write a new Question. Posted: 3 years agoPosted: 11 Oct 2017 14:55 EDT×Close popoverVikash Ranjan Karn (Vikash Karn) PEGA Senior Technical Solutions Engineer Pegasystems Inc. IN View ProfileVikash Karn PEGA replied to SaurabhG4406Hi Saurabh, Below link might help: https://pdn.pega.com/support-articles/not-able-open-remote-tracer-sma Regards, Vikash Posted: 3 years agoPosted: 11 Oct 2017 16:12 EDT×Close popoverSaurabh Gupta (SaurabhG4406) Scotiabank Scotiabank CA View ProfileSaurabhG4406 Scotiabank replied to Vikash KarnThe SMA is configured correctly. It works in IE but not in chrome Accepted Solution Posted: 3 years agoPosted: 12 Oct 2017 1:09 EDT×Close popoverVikash Ranjan Karn (Vikash Karn) PEGA Senior Technical Solutions Engineer Pegasystems Inc. IN View ProfileVikash Karn PEGA replied to SaurabhG4406Hi Saurabh, SMA is only supported in IE till Pega V7.2. Please refer the below article : https://pdn.pega.com/support-articles/sma-requestor-management-page-does-not-show-anything Regards, Vikash Posted: 3 years agoPosted: 12 Oct 2017 1:47 EDT×Close popoverSowndar Kamalakannan (Sowny.05) TCS Tech Lead TCS AU View ProfileSowny.05 TCS replied to SaurabhG4406SMA won't work on chrome. Can you try this in IE? Also, when you trace what error you see in logs? Share the configuration of prmbeans.prop file.