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FranciscoCL Member since 2017 4 posts
Proximity Software
Posted: 3 years ago
Last activity: 3 years 1 month ago
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Transfer SLA to other Assignment

Hello everyone, I have an assignment with an SLA that, when the goal is reached, runs an Activity that triggers a Ticket, moving the flow to a different assignment, however, in this assigment, I would like to resume the SLA to wait if it reaches the deadline.

Please help me to achieve this behavior.

***Moderator Edit: Vidyaranjan | Updated Categories***

Case Management Data Integration
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