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Sarath Prashanth (SarathPrashanth)
CAPGEMINI
Senior Application Consultant
CAPGEMINI
SE
SarathPrashanth Member since 2016 52 posts
CAPGEMINI
Posted: October 1, 2018
Last activity: April 16, 2019
Posted: 1 Oct 2018 5:35 EDT
Last activity: 16 Apr 2019 7:34 EDT
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Transferring chat from Bot to an Agent

Hi All,


I have configured a facebook chatbot, i am almost done with the NLP and the process flow.


Now i am trying to implement the process of transferring of chat from bot to an agent.


But i am not sure how to proceed, i don't find any documents related to it.


I came across a document, which was pointing to some demo application "MiniRobo_09272016_1.jar. " which points to pega mesh. But it says

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Hi All,

I have configured a facebook chatbot, i am almost done with the NLP and the process flow.

Now i am trying to implement the process of transferring of chat from bot to an agent.

But i am not sure how to proceed, i don't find any documents related to it.

I came across a document, which was pointing to some demo application "MiniRobo_09272016_1.jar. " which points to pega mesh. But it says

Access to this place or content is restricted. If you think this is a mistake, please contact your administrator or the person who directed you here
Is there a way to access the application . And also any docs to guide me on it would be helpful.
Thanks,
Sarath

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