Jared Chesnut (VecSpec)
Pega Systems Architect - Java Developer
VecSpec Member since 2019 1 post
Posted: September 16, 2019
Last activity: September 30, 2019
Posted: 16 Sep 2019 10:16 EDT
Last activity: 30 Sep 2019 8:05 EDT

Trial Version Login Issues

We recently created an application within Pega for a team to work within. I'm the original user that created the application. After about a week of the whole team having access without issues, myself and another team member suddenly can't login to the app using our user credentials. It'll return an error stating that the email/password combination can't be found, then after a few tries throws up a kill screen.

Literally nothing has changed between the last time it worked and now, and we've tried various solutions I saw elsewhere in the forums (Clearing cache/cookies, other browsers, Incognito, etc.) with no luck. Any advice?

***Edited by Moderator Marissa to move from Pega Academy to Pega Support Community; update platform capability tags***

Low-Code App Development Enterprise Application Development Dev/Designer Studio System Administration
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