Question
Infosys
IN
Last activity: 2 Dec 2018 3:43 EST
Trigger mail when agent exception occurs
Hi,
I have a requirement where whenever agent exception occurs, a notification mail should be triggered. Can anyone suggest me how to achieve it?
Is there any pega OOTB available to achieve this requiurement? Iam using pega 7.1.8 version.
Thanks,
Venkatapathi Raju.