Question6Replies412Views lange Member since 2013 1 post PEGA Posted: 3 years agoLast activity: 3 years 8 months ago Closed Turn on/off notifications per operatorIs there an out-of-the-box solution for turning on/off notifactions for an operator? Case Management ×Close popoverFacebookTwitterLinkedinEmail Copy Link Copied! Moderation Team has archived post This thread is closed to future replies. Content and links will no longer be updated. If you have the same/similar Question, please write a new Question. Posted: 3 years agoMahesh Midthuru PEGA replied to langeHi Lange, May we know what kind of notifications you are planning to turn off for the operator, can you elaborate your use case a bit more for our understanding. Regards, Mahesh Posted: 3 years agolange PEGA replied to Mahesh MidthuruCorrespondences, i.e. to receive an email or not. Some operators maybe using the system frequently so they would want to turn off the notifications about assignments. Posted: 3 years agoNehaMittal PEGA replied to langeHi, Are you talking about the correspondance notification on/off? If yes, please check this link a flow named "verifysendcorr" can be used to verify the operator on the basis of which notifications can be sent to operator. https://pdn.pega.com/how-enable-verification-correspondence-rules Thanks Posted: 3 years agolange PEGA replied to NehaMittalThanks NehaMittal, We're aware of VerifySendCorr, but I can't find what we're looking for. It seems a quite commonly needed feature to me hence I prefered to ask if there's an out-of-the-box solution. Posted: 3 years agoAkshaySinha PEGA replied to langeHi, Could you please have a look on the below article : https://pdn.pega.com/sites/pdn.pega.com/files/help_v721/procomhelpmain… Please let me know if it helps. Posted: 3 years agolange PEGA replied to AkshaySinhaThanks AkshaySinha, but I'm looking for something the other way around. Being able to turn on/off notification for EVERY assignment (where a notificaiton is applicable) to an operator.