We have deployed 4 different incremental RAP files in QA environment, then we identified that one of the class from FW is missing, then we created new 5th RAP which includes this FW class's pzInskey, and deployed in UAT.
Now, we got an issue like , rules from FW class are not being picked by Rule Resolution from implementation's class,
Implementation's class has inheritance to that FW's class.
so our casetype is in implementation and flow rules,sections are in FW class, so when we did private edit of pyDefault casetype(in UAT) from implementation and try to save it, it is not saving the case type rule saying Pega is not able to find the flow rules(Which are in FW already) defined in case type.
But those flow rules are there in FW, so ideally RR should look in FW class, but its not.
Anyone knows what might have happened here?
***Updated by moderator: Marissa to close post***
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It happens due to cache issue rules are not picked up even they are present in application. If rules are less then private edit save and then discard will work. If there are more no. of rules then restart of server will work.