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SravyaMV Member since 2016 2 posts
Areteans Technology Solutions Pvt. Ltd.
Posted: 3 years ago
Last activity: 3 years 3 months ago
Closed

UI Compatibility Issue

I have created an application in 7.1.9 and created a case type. Later when I tried to add UI-Kit (as it wasn't added while application creation), on running the case, my action area was found to be disabled. It only works on IE. If I remove my UI-Kit, the case works fine.

Also, when I created another case type after adding UI-Kit, it was working fine as well! The problem seems to be with the case that was created before adding the UI-Kit.

Can someone explain what is causing this error?

***Edited by moderator, Maryrita: moved to Product Support from Applications***

User Interface
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