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Sravya V Madireddi (SravyaMV)
Areteans Technology Solutions Pvt. Ltd.
Senior Consultant
Areteans Technology Solutions Pvt. Ltd.
SravyaMV Member since 2016 2 posts
Areteans Technology Solutions Pvt. Ltd.
Posted: July 24, 2017
Last activity: July 25, 2017

UI Compatibility Issue

I have created an application in 7.1.9 and created a case type. Later when I tried to add UI-Kit (as it wasn't added while application creation), on running the case, my action area was found to be disabled. It only works on IE. If I remove my UI-Kit, the case works fine.

Also, when I created another case type after adding UI-Kit, it was working fine as well! The problem seems to be with the case that was created before adding the UI-Kit.

Can someone explain what is causing this error?

***Edited by moderator, Maryrita: moved to Product Support from Applications***

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