I have created an application in 7.1.9 and created a case type. Later when I tried to add UI-Kit (as it wasn't added while application creation), on running the case, my action area was found to be disabled. It only works on IE. If I remove my UI-Kit, the case works fine.
Also, when I created another case type after adding UI-Kit, it was working fine as well! The problem seems to be with the case that was created before adding the UI-Kit.
Can someone explain what is causing this error?
***Edited by moderator, Maryrita: moved to Product Support from Applications***