Jeyachandra Pandiyan Pandiyan (JeyachandraPandiP)
System Architect
JeyachandraPandiP Member since 2016 1 post
Posted: July 16, 2019
Last activity: August 12, 2019
Posted: 16 Jul 2019 11:45 EDT
Last activity: 12 Aug 2019 22:28 EDT

UI Control created dynamically during each Interrogation

We are trying to create Automation to automate a task from Pega Customer Service app by triggering a RDA to an application built on Guidewire tool. So when we try to interrogate and capture the controls, it main page's control is changing dynamically. In attached screenshot, I'm trying to capture the 'Account' link on the home page in order to trigger the search but during each interrogation the control is created dynamically at different layer like mainForm-->Account, mainForm1--->Account1, mainForm2--->Account2. I did try other match rules on the mainForm control but didn't work. Since all other controls post this are getting created under this, we are unable proceed with building the automation. Please let me know on how to capture this as a unique control and proceed with Automation. Thanks!

***Edited by Moderator Marissa to update SR Details***

Robotic Process Automation Support Case Exists
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