Question 2 Replies 87 Views × Close popover Ashish Patil (ashish.patil) Accenture Accenture US View Profile Send Message ashish.patil Member since 2009 8 posts Accenture Posted: August 28, 2017 Last activity: August 29, 2017 Posted: 28 Aug 2017 18:08 EDT Last activity: 29 Aug 2017 21:58 EDT Closed Solved Unable to Access online practice for pega 7.2 Consistently receiving following error for past couple of days accessing practice URL with error below: Status fail Message There has been an issue; please consult your system administrator Operator IDUnauthenticated or not available Requestor ID No ID available Timestamp Mon Aug 28 21:53:39 UTC 2017 Engine Version PegaRULES 7.20 ML0 (coreAssemblyCached_72_868) Pega Academy × Close popover Facebook Twitter Linkedin Email Copy Link Copied! Moderation Team has archived post, learn more × Close popover This thread is closed to future replies. Content and links will no longer be updated. If you have the same/similar Question, please write a new Question. Accepted Solution Posted: 3 years ago Posted: 29 Aug 2017 15:33 EDT × Close popover Bob Lloyd (lloyb) PEGA Principal Instructor Pegasystems Inc. US View Profile Send Message lloyb PEGA replied to ashish.patil Please be sure you are only accessing the course exercise environment from the "Open Exercise System" link found in each exercise. Do not use bookmarked URLs as they will shift over time and fail. If this does not resolve your issue, please submit an email to SelfStudySupport@Pega.com with steps taken and screenshot samples of what you encounter. Kind regards, Bob Posted: 3 years ago Posted: 29 Aug 2017 21:58 EDT × Close popover Ashish Patil (ashish.patil) Accenture Accenture US View Profile Send Message ashish.patil Accenture replied to lloyb thanks Bob!