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 Salman Bin Saleem (SalmanB9)
ValueLabs
Systems Analyst
ValueLabs
IN
SalmanB9 Member since 2013 12 posts
ValueLabs
Posted: July 6, 2020
Last activity: July 6, 2020
Posted: 6 Jul 2020 8:26 EDT
Last activity: 6 Jul 2020 12:12 EDT

Unable to add attachments to a case in iOS

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Hi,

Am not able to upload attachments to a case using 'File from device' option in iOS. It's fine in Windows.

Please suggest me some approach to fix this.

 

***Edited by Moderator Marissa to change type from Pega Academy to Product; update Platform Capability tags***

Pega Platform 8.3.2 Case Management Mobile
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Posted: 11 months ago
Posted: 6 Jul 2020 12:12 EDT
Vijay Vaddem (VijayVaddem)
PEGA
Senior Product Manager - Mobility
Pegasystems Inc.
IN
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Hey Salman,

Can you share more details about the scenario you are trying? Which release you are on? How are you accessing the application? Mobile app (HC7/PIMC) or Mobile browser? What is happening when you are trying to attach? any errors? Is it happening with any file or a specific type?

Vijay

 

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