Unable to add attachments to a case in iOS
Hi,
Am not able to upload attachments to a case using 'File from device' option in iOS. It's fine in Windows.
Please suggest me some approach to fix this.
***Edited by Moderator Marissa to change type from Pega Academy to Product; update Platform Capability tags***
Posted: 1 month ago
Hey Salman,
Can you share more details about the scenario you are trying? Which release you are on? How are you accessing the application? Mobile app (HC7/PIMC) or Mobile browser? What is happening when you are trying to attach? any errors? Is it happening with any file or a specific type?
Vijay