Question1Replies34Views×Close popoverVenkata Naga Ganesh Murukuntla (GANESH.MVN) UnitedHealth Group UnitedHealth Group IN View Profile GANESH.MVN Member since 2010 21 posts UnitedHealth Group Posted: September 9, 2019Last activity: September 9, 2019Posted: 9 Sep 2019 14:39 EDTLast activity: 9 Sep 2019 19:21 EDT Closed Unable to add Email Case Type as mentioned in LSA 7.3 CourseHi,As part of LSA 7.3 Online training, I am trying to complete exercise "Constructing the email application". I followed the steps upto addition of "Email editor component".When I tried to add Email case type, system is throwing error.Please help me in understanding the root cause and fixing the issue.Thanks & Regards----------------------------M V N Ganesh Low-Code App Development ×Close popoverFacebookTwitterLinkedinEmail Copy Link Copied! Moderation Team has archived post This thread is closed to future replies. Content and links will no longer be updated. If you have the same/similar Question, please write a new Question. Posted: 1 year agoPosted: 9 Sep 2019 19:21 EDT×Close popoverLee Pederson (pedel) PEGA Principal Instructor Pegasystems Inc. US View Profilepedel PEGA replied to GANESH.MVNThe Email case is enterprise-level. It can directly extend Work-Cover- plus use pattern-inheritance, There is no need to try to directly extend FSG-Email-Work since Email is the only case type anyway. The Component has rules that apply to Work-. Its rules are inheritable by any case type. Do not try to manually create an FSG-Email class. Perhaps best not to attempt to use 7.3.1's Pega Express to create this application. Use Designer Studio instead.