Question

22
Views
DavidG4476 Member since 2020 2 posts
Ernst & Young
Posted: 7 months ago
Last activity: 7 months 2 weeks ago

Unable to associate an stakeholder to a B2B opportunity (This contact does not exist)

Hi guys!

I'm having problems to associate an stakeholder to a B2B opportunity. 

In the New opportunity form, I'm trying to associate an existing stakeholder to my opportunity, but I can't. After choosing the Sales Account value, the Stakeholders section shows me all the contacts associated to that account. However, when I choose one, the form shows me an error that says "This contact does not exist". When this happens, Create button locks itself and I'm not be able to create the opportunity.

When I try to add a new stakeholder to the opportunity, New opportunity form shows me at the top the error message "This contact does not exist", blocking the create button.

Checking the clipboard, I found the following error:

Error shown in clipboard.

** One last thing, I don't have permission to work from App Studio, all is being modified from rules in Dev Studio.

Could you help me with this error, please? What do I need to modify to solve this error? 

Thank you in advance! :)

Regards. 

Pega Sales Automation for Financial Services 8.1 Low-Code App Development Dev/Designer Studio Financial Services System Architect
Share this page LinkedIn