Question
3
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Tata consultancy services
IN
Posted: January 4, 2017
Last activity: January 5, 2017
Last activity: 5 Jan 2017 9:27 EST
Closed
Unable to authenticate priya: No such Rule-Application instance: AccountO 01.01.01
I tried creating a new application for practicing. After creating the application class structure, i tried to edit it since i need to change the names. I tried to change the Built on Application name. Also I clicked on lock the application by mistake. The page got stuck and i kept getting the message " Ajax call failed ". I closed the designer studio and tried to login with my credentials. But it is throwing the error - Unable to authenticate priya: No such Rule-Application instance: AccountO 01.01.01.
I am not able to login now. Can someone pls help me in this since i had all my POCs that i had been practicing.
Posted: 5 years ago
Pegasystems Inc.
IN
Try login with administrator/install and change the default access group for your operator.
Looks like something wrong with the access group/application that is newly created.
Posted: 5 years ago
Pegasystems Inc.
IN
Hi Priya,
Are you seeing any other error in pegarules log when the issue had happen and while trying to login?
Posted: 5 years ago
Cognizant Technology Solutions
IN
Use administrator login to log into the system, and set the default access group in your operator id.