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Rajarshi Bhattacharyya (RajarshiB8793)
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RajarshiB8793 Member since 2019 1 post
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Posted: April 13, 2020
Last activity: May 12, 2020

Unable to Cancel a Case in Pega App Studio

Hi,

 

I was going through the Pega CSA 8 practical within the study material through Cloud Instance and was trying to cancel a request in App Studio. The Cancel Request is a case-wide action, in which I have put a decision shape to cofirm Cancellations. However, while I was trying to Cancel Request from Action -> Add Work -> Cancel Request, I was not able to see previously configured options for the decision shape i.e. Do you want to cancel your request is equals to yes.

 

I have attached the screenshot for reference. 

 

Thanks in advance.

 

***Edited by Moderator Marissa to update Platform Capability tags****

Case Management Pega Academy