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Kaisar Noor (KAISAR_NOOR)
Areteans
Lead Consultant - Decisioning
Areteans
IN
KAISAR_NOOR Member since 2012 2 posts
Areteans
Posted: February 2, 2021
Last activity: February 2, 2021
Posted: 2 Feb 2021 3:33 EST
Last activity: 2 Feb 2021 16:30 EST

Unable to capture response to an offer from a microsite.

We have built our application on top of Pega Marketing for Communications 8.4 We have embedded a microsite url in the clickthrough url of the action rule. We are presenting the offer on a web. Whenever the action is clicked, we expect that it will progress as per the offer flow but, we are getting the message that the offer does not exist. If we put a wait shape on the offer flow for about 2-3 minutes, we are getting the expected result. But, we want the flow to progress without the wait shape. Please suggest how to work this out.

Pega Marketing for Communications 8.4 Decision Management Communications and Media Marketing Consultant