Posted: 13 Aug 2017 2:23 EDT Last activity: 15 Aug 2017 12:10 EDT
Unable to catch the Agent running status using Remote tracer option in PRPC 7.2.2
I would like to capture the agent running status from Remote tracer option in the Tracer using V7.2.2. I selected the Dealy option for the agent from the SMA of my Stage server and I saw a instance for it in my Remote tracer dropdown. After selecting this instance, tracer started capturing but after 1 minute or so I see a tracer error and a popup came to close the current tracer session to restart. I saw this approach was working earlier but not in this V7.x version, looks like. Is there any other way to capture the Agent status using remote tracer option from V7.2.2?
Ravi Kumar Pisupati
***Edited by Moderator Marissa to update SR Details***
The hotfix I mentioned is for 7.2.2. If you're not seeing the issue when tracing from the Agent Management landing page, it means you are not tracing something which will cause the issue (but the issue still exists and could happen). You can install the hotfix if you wish to prevent running into that issue at some point in the future, but it sounds like at this time it is not affecting you.