Question5Replies1885Views PavanPawar Member since 2015 1 post Zensar Technologies Posted: August 21, 2016Last activity: August 23, 2016 Closed Solved unable to configure imap protocol test connectivity failureTest Connectivity ForData-EmailAccount.SAE-HRServices-Work OVERALL RESULT Status -Fail:ConfigurationMessage -The server indicated that the authentication credentials for this Email Account are incorrect. LIST OF STEPS STEPRESULTEstablish session for email serverSuccessObtain store objectSuccessConnect to email serverFailDisconnectNot attempted COMPONENTS TESTED DESCRIPTIONVALUEPort993Email_Serverimap.gmail.comProtocolimapsUser_namepavanp563@gmail.com ***Updated by Moderator: Vidyaranjan. Removed user added #helpme and Ask the Expert tags. Apologies for confusion, shouldn't have been an end-user option*** Data Integration ×Close popoverFacebookTwitterLinkedinEmail Copy Link Copied! Moderation Team has archived post This thread is closed to future replies. Content and links will no longer be updated. If you have the same/similar Question, please write a new Question. Accepted Solution Posted: 4 years agoKevinZheng_GCS PEGA replied to PavanPawarCheck this link: http://www.pegaxchange.com/blog/tag/pega-7-gmail-imap/ Posted: 4 years agoPavanPawar Zensar Technologies replied to KevinZheng_GCSThank You Kevin my problem has been resolved once again thanks. Posted: 4 years agoHOULJ PEGA replied to KevinZheng_GCSOne note worth mentioning: when following the directions in that post in newer versions of Pega 7 you will find that the "pxGmailDefault" provider option will use port 587 and STARTTLS security instead of the older configuration with port 465 and SSL Security. Posted: 4 years agorajek PEGA replied to PavanPawarif you still face the issue, you can enable the mail.debug in the server startup scripts and forward us the console log file and pega rules.log file for analysis. Posted: 4 years agoPavanPawar Zensar Technologies replied to rajekThank you Krishna ji issue has been resolved using the tips given by kevin.