Question
Citizens Bank
US
Last activity: 12 Apr 2018 15:19 EDT
Unable to connect to Email Account (outlook) created in Pega Personal Edition 7.3.0
The error I am getting while connecting my Outlook account as below with the message -->
MessagingException caught connecting to email server: javax.mail.MessagingException: Exception reading response;
nested exception is:
java.net.SocketException: Connection reset
Pegasystems Inc.
IN
Hi Somnath,
Could you please try using port no 465 for SMTP and see if it works.
Regards,
Vikash
Pegasystems Inc.
US
According to what I could find, you may need to be using SMTPS when you do this.
Depending on your version of Pega, the checkbox in the outbound area of your Email Account record will say "Use SMTPS" or "Use SSL.
Try checking that, saving, and attempting the connection again.
Accepted Solution
Citizens Bank
US
Thank you so much for all of your reply. Actually I was on my company network and the Firewall was stopping from connecting to the Email server. It is corrected now. Thanks for your support.