Question
Cognizant Technology Solutions
US
Last activity: 4 Oct 2018 13:54 EDT
Unable to Create Case
Hi Team
I am unable to create new case type in system using System Architect Credentials it is erroring me out saying that
This record has
3
Errors
in
3
places
—
.pzLPInApplicationWorkTypes:
—
.pyWorkMetaData(2).pyWorkTypeImplementationClassName:
—
Invalid Class Name.
Any thoughts , but when i try to create case as Administrator it is allowing me
regards
Sreeram
***Updated by Moderator: Marissa to update categories***
**Moderation Team has archived post**
This post has been archived for educational purposes. Contents and links will no longer be updated. If you have the same/similar question, please write a new post.
Pegasystems Inc.
US
Hello,
I would try to trace with access-deny option selected. I would also check if the Role-to-object coupled to your access group as sufficent access to the class of interest. You could move Role-to-objects from your other user to see which one gives them the appropriate access and then review the deltas.
Frontier Communications
US
Was this resolved using rowlandstilwell_gcs 's suggestion? I am asking because I am getting the same error now after deleting a case that was completely messed up. I cannot figure out how to resolve this. Any help would be appreciated.
Frontier Communications
US
I resolved this, at least temporarily, by switching off of the SAE version of HRApps.
HRApps>Switch Application>HRApps(Administrators for the HRApps application)