Question
Unable to create case with Pega Academy login
- My first exercise is to create a case and I cant do that. I am getting the following error. And I do not have any existing cases in the Pega Portal
Follow these steps to add a case type to your application.
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In the lower right corner of the Pega Express dashboard, click Turn editing on.
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In the navigation panel, click Cases to view a list of current case types.
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Click Create new case type.
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In the Create new field, enter Expense Report as the name of the case type, and then click Next.
- Click Done to add the case type to the application. You are returned to the Pega Express Dashboard.
- My first exercise is to create a case and I cant do that. I am getting the following error. And I do not have any existing cases in the Pega Portal
-
.pyClassName: Class inheritance error. Class TGB-HRApps-Work-ExpenseReport must inherit from Work-. CaseType must be defined on a work related class
Follow these steps to add a case type to your application.
-
In the lower right corner of the Pega Express dashboard, click Turn editing on.
-
In the navigation panel, click Cases to view a list of current case types.
-
Click Create new case type.
-
In the Create new field, enter Expense Report as the name of the case type, and then click Next.
- Click Done to add the case type to the application. You are returned to the Pega Express Dashboard.
-
***Updated by moderator: Lochan to move post from PSC to Pega Academy***
Hello,
If you are still experiencing this issue. Please contact SelfStudySupport@pega.com. Include a link to this posting. Also include your contact information. We would like to work directly to resolve.
Regards,
Self Study Support Team