Question
Unable to create new Application
Hi Folks,
We have an instance of Pega 7.2.2 and the following applications installed:
- Customer Service for Communications (7.22)
- CFF 7.21
- Customer Service 7.21
We are trying to create an application based on Customer Service for Communications 7.22, however we are unable to create it. the error says "Cannot create History Table"
Can anyone help out with a resolution please?
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Hello,
If you trace it with SQL turned on, does it try and create the table and get an error or does the system decide not to try for some reason? That would be the first clue. Assuming it tries to create the table, if you connect to the database directly using something like SQL plus, using the same operator the system does, do you see the same error if you run the exact same SQL? Do you see a different error? If the system doesn't even try and add the table, what logic prevented it?
Thanks,
Mike