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 Madhusmita Das (MADHU1784)
Infosys Ltd.

Infosys Ltd.
GB
MADHU1784 Member since 2011 4 posts
Infosys Ltd.
Posted: April 12, 2017
Last activity: October 16, 2018
Posted: 12 Apr 2017 11:03 EDT
Last activity: 16 Oct 2018 12:03 EDT
Closed

Unable to create new Application

Hi Folks,

We have an instance of Pega 7.2.2 and the following applications installed:

- Customer Service for Communications (7.22)

- CFF 7.21

- Customer Service 7.21

We are trying to create an application based on Customer Service for Communications 7.22, however we are unable to create it. the error says "Cannot create History Table"

Can anyone help out with a resolution please?

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Posted: 4 years ago
Posted: 12 Apr 2017 11:30 EDT
Mike Townsend (MikeTownsend_GCS)
PEGA
Director, Software Solutions Engineering
Pegasystems Inc.
US

Hello,


If you trace it with SQL turned on, does it try and create the table and get an error or does the system decide not to try for some reason? That would be the first clue. Assuming it tries to create the table, if you connect to the database directly using something like SQL plus, using the same operator the system does, do you see the same error if you run the exact same SQL? Do you see a different error? If the system doesn't even try and add the table, what logic prevented it?


Thanks,

Mike
Posted: 4 years ago
Posted: 12 Apr 2017 14:21 EDT
Madhusmita Das (MADHU1784)
Infosys Ltd.

Infosys Ltd.
GB

Hi,


I am tracing the issue again at the moment and found a few issues:


1. pxPrepareDADBTable -  step 5 cannot find a table with reference to Work-Cover- [still trying to debug why it is taking Work-Cover- as the derives from. theree would obviously not be any table related to Work-Cover- it being an abstract class]


2. PXPREPAREAPPLICATIONOBJECTS (ACTIVITY) – calls PXPREPARECASESANDDATA ["FW Name" Parameter is not getting passed to the property where it is getting picked up in the activity "PXPREPAREAPPLICATIONOBJECTS". FW name is being passed to a completely different property while the activity is called]


Hope this input is helpful. will post more details if I find any.


Thanks,


Madhu


 
Posted: 3 years ago
Posted: 8 Dec 2017 1:55 EST
Sourav Ranjan Majumder (SOURAVMAJUMDER)
TCS
Lead System Architect
TCS
IN

Hi Madhu,


                 Did you find any solution to this issue? I am also facing the same issue when i am trying to create new application.
Posted: 3 years ago
Posted: 8 Dec 2017 10:28 EST
Lochana Durgada Vijayakumar (Lochan_DV)
MOD
Lead Technical Documentation Specialist
Pegasystems Inc.
IN
Hello!


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Hello!


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