Skip to main content
Contact a Moderator

Question

4
Replies
543
Views
 Madhusmita Das (MADHU1784) Infosys Ltd.
Infosys Ltd.
GB
MADHU1784 Member since 2011 4 posts
Infosys Ltd.
Posted: April 12, 2017
Last activity: October 16, 2018
Posted: 12 Apr 2017 11:03 EDT
Last activity: 16 Oct 2018 12:03 EDT
Closed

Unable to create new Application

Hi Folks,

We have an instance of Pega 7.2.2 and the following applications installed:

- Customer Service for Communications (7.22)

- CFF 7.21

- Customer Service 7.21

We are trying to create an application based on Customer Service for Communications 7.22, however we are unable to create it. the error says "Cannot create History Table"

Can anyone help out with a resolution please?


**Moderation Team has archived post**


This post has been archived for educational purposes. Contents and links will no longer be updated. If you have the same/similar question, please write a new post.

Pega Customer Service Low-Code App Development
Moderation Team has archived post, This thread is closed to future replies. Content and links will no longer be updated. If you have the same/similar Question, please write a new Question.
Posted: 5 years ago
Posted: 12 Apr 2017 11:30 EDT
Mike Townsend (MikeTownsend_GCS) PEGA Director, Technical Support, Customer Service
Pegasystems Inc.
US

Hello,

If you trace it with SQL turned on, does it try and create the table and get an error or does the system decide not to try for some reason? That would be the first clue. Assuming it tries to create the table, if you connect to the database directly using something like SQL plus, using the same operator the system does, do you see the same error if you run the exact same SQL? Do you see a different error? If the system doesn't even try and add the table, what logic prevented it?

Thanks,
Mike
Posted: 5 years ago
Posted: 12 Apr 2017 14:21 EDT
Madhusmita Das (MADHU1784) Infosys Ltd.
Infosys Ltd.
GB

Hi,

I am tracing the issue again at the moment and found a few issues:

1. pxPrepareDADBTable -  step 5 cannot find a table with reference to Work-Cover- [still trying to debug why it is taking Work-Cover- as the derives from. theree would obviously not be any table related to Work-Cover- it being an abstract class]

2. PXPREPAREAPPLICATIONOBJECTS (ACTIVITY) – calls PXPREPARECASESANDDATA ["FW Name" Parameter is not getting passed to the property where it is getting picked up in the activity "PXPREPAREAPPLICATIONOBJECTS". FW name is being passed to a completely different property while the activity is called]

Hope this input is helpful. will post more details if I find any.

Thanks,

Madhu

 
Posted: 4 years ago
Posted: 8 Dec 2017 1:55 EST
Sourav Ranjan Majumder (SOURAVMAJUMDER) TCS Lead System Architect
TCS
IN

Hi Madhu,

                 Did you find any solution to this issue? I am also facing the same issue when i am trying to create new application.
Posted: 4 years ago
Posted: 8 Dec 2017 10:28 EST
Lochana Durgada Vijayakumar (Lochan_DV) PEGA Senior Manager, Knowledge Management
Pegasystems Inc.
IN
Hello!
Thank you for posting your query on PSC. This looks like an inactive post and hence, we suggest you create a new post for your query. Click on the Write a Post button that’s available on the top right pane of this page.
Show More
Hello!
Thank you for posting your query on PSC. This looks like an inactive post and hence, we suggest you create a new post for your query. Click on the Write a Post button that’s available on the top right pane of this page. Once created, please reply back here with the URL of the new post.
We have also sent you a private message opening up a communication channel in case you have any further questions.
Thanks,

Show Less

We'd prefer it if you saw us at our best.

Pega Collaboration Center has detected you are using a browser which may prevent you from experiencing the site as intended. To improve your experience, please update your browser.

Close Deprecation Notice