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ASHFAQMALDAR Member since 2011 4 posts
Bank of Nova Scotia
Posted: April 18, 2016
Last activity: April 21, 2016
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Unable to create a remote case as a sub case in an application(FCM)

I have tried to add a remote case as a sub case in my local application, when I attempt to do that the system creates a parent remote case instead of a sub case(In 7.1.7), however in Pega 7.1.9 the feature to add a remote case as a subcase does not exist. According to PDN  (link below) FCM allows adding a remote case as a subcase.

https://pdn.pega.com/setting-and-configuring-federated-case-management

Pega Customer Service Case Management
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