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Scott Matarese (matas)
PEGA
Sr. Decisioning Architect
Pegasystems Inc.
HK
matas Member since 2019 1 post
PEGA
Posted: August 20, 2019
Last activity: August 22, 2019
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Unable to Discard or Check-in An Offer

Hi,

I have an offer in Pega Marketing 8.2. I have checked out the offer and made some changes to the flow - changing the Treatment Name and the Output template being used.

I want to check-in my changes, but an error is being generated that says:
'Error - CheckIn was unsuccessful. Original Instance does not contain Lock information. Original Instance handle: RULE-OBJ-FLOW-OFFER-PEGAMKT-WORK-OFFER-<Issue>-<Group>-<PropositionName>> #<timestamp>'

If I cancel that check-in attempt I am returned to the flow. If I hit 'Discard', I am shown the warning about discarding unsaved changes. I hit 'Discard' and the page just re-loads with the offer still checked out and my 4 options in the top right as: Check-in, Discard, Actions, Save.

Has anyone come across this issue before? I'm unable to check-in, but also unable to discard to continue my testing.

Please advise.

Pega Marketing
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