Is that when rule present in the production ruleset?

Could you please give more details about the issue.

Hi Vaseem,

         1) production ruleset version should be unlocked( may be you have done this alreday)

          2)Now, you need to add production ruleset in all access groups for whom you want to delegate

                                        "Advance" tab--> Run time Configuration->Production Ruleset

            Please Check Following screenshot:

             Hope this helps.

Hi Guys,

thanks for replies. In this scenario everything was perfectly configured, even though we we were unable to get the when rule delegated. finally we moved all logic from advanced tab to conditions tab, and then it got worked to Delegate & haven't faced any issue with delegation. I don't think so it was a correct procedure but it worked. it is not committed yet and still in review. thank you guys.